J. Matthew Bolton Washington County

Due to inherent difficulties within the system, i.e. getting certain judges to sign orders, making sure court clerks actually processed the claims; Billable Hours solved all of this for me and made me excited to take court appointments again. I cannot adequately express what a wonderful service this is. Removing the tediousness of the process allowed me to focus much more time on actually practicing law, which has helped me to become a more efficient and effective attorney.

Charisse Kendricks Davidson County

As a sole practitioner, Billable Hours, Inc, has allowed me to focus more on my cases and to be able and more willing to take more assigned cases. Your services have eliminated the stress of the time it takes to bill the Administrative Office of the Courts (“AOC”) and not know when I will receive a check. Since contracting with BHI to bill the AOC, the frustration and stress of waiting for months to be paid has disappeared. Now I am paid for the work that I do on assigned cases much more promptly. Because of your help I am enjoying my work and devoting more time to the practice of law. Even though I continue to keep track of the time that I spend in and out of court, managing my accounting is not as time consuming.

BHI has helped me to plan for the future of my business because I can be sure that I will be getting reimbursed promptly. As a sole practitioner, it was difficult to purchase major items that would benefit my business because I never knew when the next check from the AOC would arrive.

Recently, I needed to update some of my office equipment because it was not working. Without the services of BHI, I would have had to wait two or three months to be able to budget to get the necessary equipment. Thanks to BHI, I purchased new office equipment right away knowing that BHI would be reimbursing me promptly.

Finally, thanks so much for your services that have helped to remove the stress of billing the AOC and waiting for a check, helping me to be able to take more cases, thereby, growing my practice to eventually become financially sound.

Susie Piper McGowan Hickman County

Since enrolling with your company, I have submitted over two dozen claims. Upon obtaining my submitted paperwork, I received a check within 72 hours. This has been a tremendous help in balancing my monthly budget. Moreover, I do not have to bother the AOC about payment requests and, lastly, I get paid for the services I have rendered in a timely fashion. Since I get paid much quicker, I am more eager to submit my claim forms.

Rosalind Reid-Houser Davidson County

What a relief for me to know I could prepare my billings, get paid, and move on to practicing law with confidence and less stress knowing that the monthly obligations of my legal practice were being met in a timely manner. BHI, you made this possible for me. As a result of the immediate benefits (ease of mind, prompt payments, great outsourcing and delivery of services) I have received through the services of BHI I am now able to concentrate more time on what I went to law school for almost 20 years ago – the practice of law! The stress and frustration levels have been significantly reduced now that I have a proven, reliable and efficient billing system in place. Your outsourcing service and professionalism has brought me more freedom to practice law and I do not have to wait long periods of time before getting paid on cases I’ve already worked for. Thanks to BHI I choose to stress over my love for representing my clients – zealously!

I appreciate that you have always understood and honored your role as an outsource provider and never made any attempts to influence my thinking, control my business, challenge or question my commitment to sound legal ethics, business practice and decision making. You have been very attentive to every billings detail; promptly brought them to my attention i.e. left out disposition dates, for discussion, clarity, and allowed me to make whatever modifications were required to meet AOC standards. You have been true to your word, honored your word and contractual agreement.

J. Derreck Whitson Cocke County

I appreciate all your hard work and dedication because without your service I could not practice law and manage my practice. Your company allows me to serve indigent clients that need legal representation, but cannot afford the costly retainers that must be charged.

S. Joanne Sheldon Cocke County

Since I contracted with Billable Hours, I now know exactly when my monies will be paid. The dependability of the same has helped me out tremendously. I am now in a position to take even more appointments because I know I will not be sitting on aged receivables. Such a service makes appointment work a sounder business decision. Billable Hours has provided such a helpful service that I just can not begin to reduce the same to words.

M. Timothy Arrants Sevier County

I credit Robert and Billable Hours with transforming my practice by helping me organize and stream-line my billing. Because of their assistance, I am now both willing and able to take more Court appointed cases without the fear of losing money. They make me a better attorney because that allow me to spend more time acting as an attorney rather than as my own clerk/secretary.

Jennifer Ashley Greene County

I depend heavily on the knowledge and expertise of BHI to professionally and swiftly handle my state billing for me. BHI makes state work much more appealing for me because I have no delay in receiving payment for my services.

Ginna Kennedy Washington County

I signed up for this service because I believed that it would benefit my practice and my clients by allowing me to less time on paperwork and more time practicing law. It has more than exceeded my expectations.

Using BHI eliminated hours of paperwork from my schedule. It has made taking and working on appointed cases easier and more desirable. BHI took the hassle and left me to do the actual practice. This benefits not only my staff and me but my clients as well. I have more time to devote to their actual cases instead of worrying about the red tape involved in billing. It allows me to take more appointed cases because I do not have to worry about the time involved in submitting claims and the cash flow problems created by waiting as much as 2 months to get aid. Using BHI to process my claims was an easy decision. The fee I pay is well worth the services they provide.

Roger Smith Cocke County

Please not that the services provided by Billable Hours, Inc., are indeed of great assistance to both me and to fellow attorneys with whom I have discussed this matter. Their assistance in filing these claims does indeed free me to work on other things and does allow my staff to conduct other facets of office duties.

Sandra Stanbery-Foster Greene County

It is my further opinion that Billable Hours, Inc. offers a reliable method for attorneys to obtain legal fees for indigent party representation. Such services as described above allow me, as a practicing attorney to one, promptly prepare my bills and submit according to the AOC timetable of legal statement submissions; and secondly, to receive immediate payment from Billable Hours, Inc. While the services of Billable Hours, Inc. is multi-faceted, my willingness to accept court-appointed cases is enhanced by the fact Billable Hours, Inc. promptly provide most of the legal fees to which I am entitled for long, long ago provided legal services rendered over many, many prior months.

Frank Santore Greene County

A large reason why I had stopped taking appointed cases is because or AOC is overworked and underpaid with the thousands of claims it has to process each and every year. When BHI cam into existence, it freed me from having to (a) deal with the time consuming process of preparing my own fee statements and (b) waiting weeks and months for my payment. As a result, I believe that I can offer a service to the Bench or our jurisdiction by taking case without being bothered with the interminable paperwork and unwarranted waiting to be paid.

Timothy W. Flohr Greene County

The fact that I do not have to wait months to be paid for work that I perform means that I am more than willing to bilge the Courts when called upon to handle and appointed state case for which I will receive payment for services rendered in a timely manner.

Kelli Barr Summers Davidson County

The services provided by BHI have allowed me to focus more of my time on representing my indigent clients rather than the administrative burdens. I am able to receive payment for work completed with a few days of submitting my claims.

Cynthia H. Moore Davidson County

My experience with BHI began in late August 2007, when I met with Mr. Foster to discuss his company and the services they could offer. I was very wary because what he described to me was “too good to be true.” I am a skeptic, and usually, something that seems “to good to be true,” usally is, and should be avoided at all costs. However, Mr. Foster answered all of my questions and concerns and I signed up with BHI without hesitation. BHI services are invaluable to my solo practice which involves mainly indigent representation.

Robbie Lewis Sullivan County

However, without the services of Billable Hours offers, I will have to lessen the amount of appointed cases I am able to accept due to the time constraints involved with the clerical aspect of appointed cases.

Scott Lovelace Lauderdale County

This company is the most valuable service to me in my law practice. With the help of Billable Hours, Inc., I can focus completely on my caseload without having to worry about the tedious process that is involved in trying to recoup the payment for my hard work. BHI also frees up my assistant’s time so that she can focus on the legal work at hand and other administrative duties.

I know that once I submit my time for a Court-appointed case to BHI, they will handle the rest without causing me any more time and headache. I am able to take on more appointed cases because I have more time to concentrate on the cases, and the stress of waiting to be paid for my time and wondering if I will be paid for all the work that I put into the case is alleviated with the help and services of BHI.

Brad Davidson Cocke County

I have been a customer of Billable Hours for nearly two months now. I enthusiastically endorse the service they provide and, after several years of practice and numerous assigned cases, can report that:

1. The ease with which my assigned case billings can be done now versus past headaches makes me more willing to accept assigned cases.

2. I do not have to devote the time I used to gathering clerical information for the billings. I can spend my valuable time on other things (such as attention to the details and legal aspects of the assigned case!)

3. My office staff does not have to deal with my complaints reguarding timely billing for assigned cases.

Jefferson Fairchild Hawkins County

Billable Hours, Inc. provides a unique service that is efficient and valuable. The amount of time this service will provide will, inherently, allow me to be of greater service to the Court and will afford me more time to represent more pro bono and indigent clients. That being said, Billable Hours, Inc. provides a service that will potentially allow me to be more profitable while promoting good will and public policy.

James Rose Davidson County

BHI will most certainly assist in one of the crucial areas of my practice: cash flow. Your idea to streamline the processing of state claims will help me to be a better attorney: saving time, knowing where to go to take more cases, making appointed cases more appealing, and being able to serve my clients better.

William Collins, Jr. Davidson County

Billable Hours provided me with the freedom to put more effort into the practice of law with the security of knowing that I would be paid on any state claims that I submitted within 5 to 7 days. It seems to me that the company provides a much needed service to the critical population of attorney’s in this state who make much of their income from indigent representation.

John Anderson Hawkins County

I have found Billable Hours Inc. services of great benefit. I am more willing to take appointed cases because I can receive payment 6-8 weeks sooner. I do not waste time doing administrative functions. I can concentrate my focus more on the actual practice of law. My practice is more efficient as a result of the functions performed by Billable Hours Inc.

Ric Winegar Sullivan County

I am an extremely satisfied customer of Billable Hours. As a matter of fact, I would state that Billable Hours was a Godsend for me